top of page

SHIPPING POLICY

At Cinnamon-N-Citrus Co., every simmer pot is handcrafted with love and care.


All pre-orders will ship the first weekend of December, just in time to fill your home with cozy holiday aromas.

For our local customers, free local pickup will also be available that same weekend.

(You’ll receive pickup details and times via email once your order is ready.)

​

Please note: All orders and shipping fees must be paid in full prior to shipment or pickup.
Once your order ships, you’ll receive a tracking number so you can follow your cozy package all the way home.

RETURN POLICY

Because our simmer pots are made to order with natural ingredients, all sales are final.
If your order arrives damaged or incorrect, please reach out within 7 days of delivery or pickup we’ll make it right with a replacement. 
We want every simmer pot from Cinnamon-N-Citrus Co. to fill your home with warmth, joy, and the scent of the season.

PAYMENT METHOD

For your convenience, we offer various secure payment methods to ensure a seamless checkout process. You can pay for your customizable handcrafted products using major credit cards, PayPal, or other electronic payment options. Rest assured that your online shopping experience with us will be smooth and secure.

bottom of page